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The Terrace Hotel at Lake Junaluska Wins 2020 Tripadvisor Travelers’ Choice Award


The Terrace hotel at Lake Junaluska today announced it has been recognized as a 2020 Travelers’ Choice Award winner. Based on a full year of Tripadvisor reviews, award winners are known for consistently receiving great traveler feedback, placing them in the top 10 percent of hospitality businesses worldwide.  

“We are honored to receive a Travelers’ Choice Award,” said Ken Howle, executive director of Lake Junaluska. “We pride ourselves in being hospitality leaders and exceeding guests’ expectations every day at our scenic lakeside location.”

The Terrace, a lakeside hotel at Lake Junaluska, features rocking chairs on balconies overlooking the lake and mountains, and is steps away from lake activities and amenities including a lakeside walking trail, gardens and Rose Walk. This summer, a new restaurant, The Terrace Bistro, opened inside the hotel and offers indoor and outdoor dining.

Kanika Soni, Chief Commercial Officer at Tripadvisor, said 2020 Travelers' Choice Award winners should be proud of this distinguished recognition.

“Although it’s been a challenging year for travel and hospitality, we want to celebrate our partners' achievements,” said Soni. “Award winners are beloved for their exceptional service and quality. Not only are these winners well deserving, they are also a great source of inspiration for travelers/diners as the world begins to venture out again.”

The 2020 Travelers’ Choice award marks the fifth award Tripadvisor has bestowed on The Terrace in recognition of excellence since 2016.

Rob Huckaby, general manager and chief operating officer at Lake Junaluska, said being recognized again by TripAdvisor is particularly meaningful to the staff.

"Our staff seeks to exceed guest expectations, and seeing reviews that mention the warm hospitality or wonderful experiences a guest had means a lot to us,” said Huckaby.

Tripadvisor helps more than 460 million travelers each month. Travelers across the globe use the Tripadvisor site and app to browse more than 860 million reviews and opinions of 8.7 million accommodations, restaurants, experiences, airlines and cruises.

For more information about The Terrace at Lake Junaluska, visit or call 800-222-4930.

Lake Junaluska is a place of Christian hospitality where lives are transformed through renewal of soul, mind and body. For more information about Lake Junaluska, visit


Lake Junaluska Communications
Lake Junaluska