Updated Aug. 16, 2021
The health, safety and welfare of our guests and staff is of utmost importance. During this time of heightened public health concern, Lake Junaluska has implemented enhanced cleaning and sanitation processes pursuant to guidelines from the Centers for Disease Control and other leading health and industry experts.
In alignment with recommendations from the N.C. Department of Health and Human Services, Lake Junaluska recommends wearing face masks indoors in all public settings. Please also be aware that the recent increase in group gatherings, catering, banquets, and events along with the nationwide staffing shortage in the hospitality industry has led to longer wait times for assistance. In addition, Lake Junaluska is not currently providing in-room housekeeping services during guests' stay. We are doing our best to accommodate guest needs and exceed expectations. Thank you for your patience!
Lake Junaluska also offers a variety of meeting spaces and venues including outdoor spaces like our open-air gym and lakeside deck that allow for social distancing as well as many meeting room set-ups to make sure your group can gather safely while they're here.
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To minimize risk, limited housekeeping services will be offered during your stay.
If you made your reservation directly with Lake Junaluska, please call 800-222-4930 or email firstname.lastname@example.org to update your reservation. If you booked your trip via online travel agents or other third party travel professionals, please contact your booking provider for information on their policies and for assistance.
Group & Meeting Bookings: If your group needs to update plans for your upcoming event at Lake Junaluska or you would like to plan an event, please contact our Group Sales team at email@example.com or 828-454-6650.